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Overview
NovaWear, a fast-scaling e-commerce apparel brand targeting Gen Z and millennial shoppers, was facing a common digital dilemma: strong traffic, but weak engagement. While their online store had consistent visits, the bounce rate remained high, and email campaigns underperformed, resulting in missed opportunities and low ROI from paid traffic.
Quark Digi partnered with NovaWear to implement a data-driven, AI-powered growth strategyâdesigned to not only improve user engagement and retention but also personalize the shopping experience at scale.
đŻ The Challenge
- â High Bounce Rates: Users left the website without exploring products or converting
- â Low Email Click-Through & Conversion Rates: Static email campaigns werenât resonating with segmented audiences
- â Generic Product Recommendations: Lack of behavioral targeting made the website feel impersonal
- â Manual Content Bottlenecks: The team struggled to scale landing pages and marketing content
To meet their revenue goals and keep up with customer expectations, NovaWear needed a more intelligent, automated approach to digital marketing.
đ¤ The Solution: AI-Driven Engagement Across the Funnel
Quark Digi delivered a full-stack AI implementation that combined smart targeting, predictive personalization, and automated content generation. This elevated the entire customer journeyâfrom the first visit to checkout and beyond.
đš AI-Driven Marketing Automation
- Personalized email drip campaigns based on browsing and purchase behavior
- Predictive lead scoring to prioritize retargeting efforts
- Automated segmentation and targeting for seasonal promotions
đš AI-Enhanced Web Optimization & Personalization
- Dynamic product recommendations on homepage, product pages, and cart
- Real-time content adjustment based on location, behavior, and cart status
- Smart pop-ups and exit-intent CTAs tailored to user journey stage
đš AI-Powered Content Creation
- AI-generated email content that mimicked NovaWearâs tone and seasonal themes
- Automated landing page variations for A/B testing CTAs and product descriptions
- AI-curated social captions for new collections and drops
âď¸ Implementation Workflow
- Audit & Strategy Mapping
Analyzed NovaWearâs funnel performance, audience segments, and key engagement gaps - AI Integration & Personalization Logic Setup
Connected web analytics, CRM, and marketing tools with Quark Digiâs AI systems - Creative Automation & Smart Testing
Enabled AI to generate content and test variations at scale (CTAs, headers, visuals) - Continuous Optimization Loop
AI continuously adapted based on live user behavior, improving every touchpoint
đ The Impact
NovaWear saw measurable improvements in performance within just a few weeks of AI deployment:
- â
40% increase in email CTR thanks to behavior-driven content and timing
- â
22% increase in online sales over six weeks
- â
60% reduction in manual content workload, freeing up internal marketing resources
- â
Significantly lower bounce rate and higher average session duration
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Improved ROI across Google and Meta ads through AI-refined audience targeting
đ Industry Relevance
E-commerce brands like NovaWear operate in an environment where personalization is no longer optionalâitâs expected. By automating segmentation, messaging, and testing, Quark Digi enabled NovaWear to act on customer insights in real-time, without adding to their teamâs workload.
Whether itâs DTC fashion, subscription boxes, or digital marketplaces, AI-driven marketing helps brands break through the noiseâand scale faster.
đ Conclusion
With Quark Digiâs AI-Driven Marketing & Growth solutions, NovaWear transformed their online store into a high-converting, intelligent shopping experience. From personalized landing pages to automated email journeys, AI made it possible to connect with customers on a deeper levelâat scale.
đ Want to turn traffic into conversions with AI?
Letâs build your growth strategy together.